Mark Paradies

Mark Paradies is the President of System Improvements and worked with Heinz to develop the Equifactor® Troubleshooting Techniques. He has a BS in Electrical Engineering, and MS in Nuclear Engineering, and, as a Navy Nuke, was certified as an Engineer by Navsea 08. He has worked to develop advanced root cause analysis techniques (including writing 15 books on root cause analysis and holding a patent on root cause analysis software) and has applied root cause analysis to human performance and equipment problems in a wide variety of industries for over 35 years.