ITT Heat Transfer’s Cheektowaga, N.Y., plant was in deep trouble by the time Joe McNamara was named general manager in 2003.

 

His new job came with a blunt message from ITT Corporation: “Fix, close or sell” the business unit within 18 months. It had failed to make budget for at least 13 years, and a series of general managers had come and gone.

 

As daunting as the directive was, it also created a sense of urgency that McNamara welcomed.

 

Read the full article from the Buffalo News by clicking on the link below:

 

http://www.buffalonews.com/145/story/824548.html