How Gulfstream plant in Mexico won the Shingo Prize

Gulfstream Interiores Aéreos S.A. De C.V., a 335,000-square-foot manufacturing facility, is a part of Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics. Gulfstream Mexicali supplies components for the Gulfstream G150, G200, G450, G550 and G650 business jets. Some 1,100 team members make up four business units fabricating electrical wire harnesses, sheetmetal details, assemblies, and machined parts. Respect for people, continuous improvement, and exceeding customer expectations are key parts of its vision. The application of lean tools and philosophies started in 2002 when its major focus on world-class manufacturing began.