New book applies Lean Six Sigma to all business areas

Quality improvements can be implemented in all areas of the workplace, from the shop floor through a company’s executive offices, and the best approach is spelled out in “A Guide to Lean Six Sigma Management Skills”, a new book by Dr. Howard Gitlow, a respected Six Sigma master black belt.

This well-organized volume uses several cases studies to make a compelling argument as to why Six Sigma should be the preferred approach. It also explains how to build an organization that both encourages and values the input of quality teams, and details the steps they must take to implement and maintain lean initiatives.

A Guide to Lean Six Sigma Management Skills …

·        Demonstrates that Lean Six Sigma principles can be applied to business functions of manufacturing

·        Compares and contrasts traditional management styles and methods with Lean Six Sigma management styles

·        Shows how organizations can use Lean Six Sigma to constantly review all internal processes

·        Reveals how Lean Six Sigma can be used to continuously improve working conditions 

·        Includes case studies that show how Lean Six Sigma management skills can build peak performance within working teams

Dr. Gitlow is executive director of the Institute for the Study of Quality, dector of the master of science degree in management science, and a professor of management science for the School of Business Administration at the University of Miami in Coral Gables, Fla. He was a visiting professor at the Stern School of Business at New York University in 2007, and a visiting professor at the Science University of Tokyo in 1990 where he studied with Dr. Noriaki Kano. He received his Ph.D. in statistics (1974), MBA (1972), and bachelor of science in statistics (1969) from New York University. His areas of specialization are Six Sigma Management, Dr. Deming’s theory of management, Japanese Total Quality Control, and statistical quality control. Dr. Gitlow has consulted and co-taught courses with Dr. W. Edwards Deming and Dr. Noriaki Kano (Science University of Tokyo). 

Gitlow is a Fellow of the American Society for Quality, and a member of the American Statistical Association. He has served on the editorial boards of four journals. His list of consulting clients includes universities, consulting firms, city governments, healthcare organizations, insurance companies, utilities, manufacturing organizations, and service organizations. Dr. Gitlow has testified in 24 legal cases involving the following issues: critiquing and developing sampling plans, discrimination (age, race, gender, country of origin and ethnicity), anti-trust, game fixing, jury selection and cost/benefit analysis.