Search firm finds answers in Toyota-based lean methods

The growth of lean and TPS as primary process strategies among business and service operations has forced Stiles Associates to catch up in its lean education. For the firm’s services to meet the demands of its clients, the 12-member staff had to learn about lean so they could identify for their clients just who could do more for their companies than just “talk the talk.”

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http://www.asq.org/qualitynews/qnt/execute/displaySetup?newsID=6694