Manpower unveils talent shortage survey results

RP news wires, Noria Corporation
Tags: talent management

Manpower Inc. surveyed nearly 33,000 employers across 23 countries and territories in late January to determine the extent to which talent shortages are impacting today’s labor markets. The survey results, released Monday, revealed that 40 percent of employers worldwide are having difficulty filling positions due to the lack of suitable talent available in their markets.

Employers having the most difficulty finding the right people to fill jobs are those in Mexico (78 percent reporting shortages), Canada (66 percent) and Japan (58 percent). The talent shortage appears to be least problematic in India, where only 13 percent of employers reported having difficulty filling positions.

Global Results

The top 10 jobs that employers are having difficulty filling across the 23 countries and territories surveyed are (ranked in order):

1. Sales Representatives

2. Engineers

3. Technicians (primarily production/operations, engineering and maintenance)

4. Production Operators

5. Skilled Manual Trades (primarily carpenters, welders and plumbers)

6. IT Staff (primarily programmers/developers)

7. Administrative Assistants/Personal Assistants

8. Drivers

9. Accountants

10. Management/Executives

Total Number of Respondents: 32,975

Employers indicating difficulty filling positions: 40%

Employers indicating no difficulty filling positions: 60%

Margin of error: +/- 4.1%

Results by Country

AMERICAS

Canada

1. Sales Representatives

2. Customer Service Representatives/Customer Support

3. Engineers

4. Drivers

5. Mechanics

6. Laborers

7. Chefs/Cooks

8. Electricians

9. Skilled Trades

10. Nurses

Total Number of Respondents: 1,000

Employers indicating difficulty filling positions: 66%

Employers indicating no difficulty filling positions: 34%

Margin of error: +/- 3.1%

Mexico

1. Sales Representatives

2. Technicians (primarily production/operations, engineering or maintenance)

3. Laborers

4. Production Operators

5. Administrative Assistants & PAs

6. Engineers

7. Customer Service Representatives/ Customer Support

8. Maintenance Managers

9. Sales Managers

10. Receptionists

Total Number of Respondents: 4,806

Employers indicating difficulty filling positions: 78%

Employers indicating no difficulty filling positions: 22%

Margin of error: +/- 1.4%

United States

1. Sales Representatives

2. Engineers

3. Nurses

4. Technicians (primarily production/operations, engineering or maintenance)

5. Accountants

6. Administrative Assistants & PAs

7. Drivers

8. Call Center Operators

9. Machinists

10. Management/Executives

Total Number of Respondents: 1,275

Employers indicating difficulty filling positions: 44%

Employers indicating no difficulty filling positions: 56%

Margin of error: +/- 2.7%

ASIA PACIFIC

Australia

1. Sales Representatives

2. Engineers

3. Skilled Trades (primarily welders, boiler makers, plumbers)

4. Accountants

5. Technicians (primarily production/operations, engineering or maintenance)

6. Drivers

7. Mechanics

8. Receptionists

9. Administrative Assistants & PAs

10. IT Staff (primarily programmers/developers)

Total Number of Respondents: 3,023

Employers indicating difficulty filling positions: 32%

Employers indicating no difficulty filling positions: 68%

Margin of error: +/- 1.8%

China

1. Production Operators

2. Sales Representatives

3. Technicians (primarily production/operations, engineering or maintenance)

4. Management/Executives

5. Engineers

6. Machinists

7. Researcher (R&D)

8. Designers

9. Restaurants & Hotel Staff

10. Receptionists

Total Number of Respondents: 2,692

Employers indicating difficulty filling positions: 24%

Employers indicating no difficulty filling positions: 76%

Margin of error: +/- 1.9%

Hong Kong

1. Technicians (primarily production/operations, engineering or maintenance)

2. Sales Representatives

3. Engineers

4. IT Staff (primarily programmers/developers)

5. Management/Executives

6. Buying/Procurement Staff

7. Designers

8. Accountants

9. Quality Controllers

10. Project Managers

Total Number of Respondents: 741

Employers indicating difficulty filling positions: 31%

Employers indicating no difficulty filling positions: 69%

Margin of error: +/- 3.6%

India

1. Sales Representatives

2. IT Staff (primarily programmers/developers)

3. Accountants

4. Marketing & PR Executive

5. Sales Managers

6. Engineering/Technical Managers

7. IT Manager/Project Managers

8. Engineers

9. Administrative Assistants & PAs

10. Teachers

Total Number of Respondents: 4,382

Employers indicating difficulty filling positions: 13%

Employers indicating no difficulty filling positions: 87%

Margin of error: +/- 1.5%

Japan

1. Sales Representatives

2. Engineers

3. Administrative Assistants & PAs

4. IT Staff (primarily programmers/developers)

5. Production Operators

6. Accountants

7. Skilled Trades

8. Call Center Operators

9. Instructors/Teachers

10. Planning

Total Number of Respondents: 892

Employers indicating difficulty filling positions: 58%

Employers indicating no difficulty filling positions: 42%

Margin of error: +/- 3.3%

New Zealand

1. Sales Representatives

2. Engineers

3. IT Staff (primarily programmers/developers)

4. Accountants

5. Laborers

6. Administrative Assistants & PAs

7. Technicians (primarily production/operations, engineering or maintenance)

8. Machinists

9. Customer Service Representatives/Customer Support

10. Production Operators

11. Receptionists

Total Number of Respondents: 838

Employers indicating difficulty filling positions: 25%

Employers indicating no difficulty filling positions: 75%

Margin of error: +/- 3.4%

Singapore

1. Sales Representatives

2. Technicians (primarily production/operations, engineering or maintenance)

3. Engineers

4. Logistics Clerks/Officers

5. Customer Service Representatives/Customer Support

6. Personal Financial Consultants

7. Skilled Trades

8. Production Operators

9. Security Guards

10. Dispatchers

Total Number of Respondents: 627

Employers indicating difficulty filling positions: 47%

Employers indicating no difficulty filling positions: 53%

Margin of error: +/- 3.9%

Taiwan

1. Researchers (R&D)

2. Sales Representatives

3. Technicians (primarily production/operations, engineering or maintenance)

4. Engineers

5. Management/Executives

6. Production Operators

7. Quality Controllers

8. Drivers

9. Designers

10. Project Managers

Total Number of Respondents: 1,438

Employers indicating difficulty filling positions: 53%

Employers indicating no difficulty filling positions: 47%

Margin of error: +/- 2.5%

EUROPE

Austria

1. IT Staff (primarily programmers/developers)

2. IT Manager/Project Managers

3. Nurses

4. Accountants

5. Engineers

6. Electricians

7. Sales Representatives

8. Skilled Trades

9. Production Operators

10. Mechanics

Total Number of Respondents: 760

Employers indicating difficulty filling positions: 31%

Employers indicating no difficulty filling positions: 69%

Margin of error: +/- 3.6

Belgium

1. Technicians (primarily production/operations, engineering or maintenance)

2. Drivers

3. Electricians

4. Production Operators

5. Sales Representatives

6. Restaurants & Hotel Staff

7. Chefs/Cooks

8. Accountants

9. Nurses

10. Administrative Assistants & PAs

Total Number of Respondents: 759

Employers indicating difficulty filling positions: 42%

Employers indicating no difficulty filling positions: 58%

Margin of error: +/- 3.6%

France

1. Skilled Trades (primarily joiners, plumbers, painters, masons, welders)

2. Restaurants & Hotel Staff

3. Drivers

4. Chefs/Cooks

5. Sales Representatives

6. Production Operators

7. Administrative Assistants & PAs

8. Technicians (primarily production/operations, engineering or maintenance)

9. Management/Executives

10. Mechanics

Total Number of Respondents: 1,007

Employers indicating difficulty filling positions: 30%

Employers indicating no difficulty filling positions: 70%

Margin of error: +/- 3.1%

Germany

1. Production Operators

2. Sales Representatives

3. Engineers

4. Management/Executives

5. Restaurants & Hotel Staff

6. Administrative Assistants & PAs

7. Technicians (primarily production/operations, engineering or maintenance)

8. Drivers

9. Electricians

10. IT Staff (primarily programmers/developers)

Total Number of Respondents: 1,004

Employers indicating difficulty filling positions: 53%

Employers indicating no difficulty filling positions: 47%

Margin of error: +/- 3.1%

Ireland

1. Sales Representatives

2. Nurses

3. Chefs/Cooks

4. Administrative Assistants & PAs

5. Skilled Trades (primarily plumbers, plasterers, bricklayers)

6. Drivers

7. IT Staff (primarily programmers/developers)

8. Machinists

9. Multilingual candidates

10. Insurance (Qualified Brokers, Clerks)

Total Number of Respondents: 558

Employers indicating difficulty filling positions: 32%

Employers indicating no difficulty filling positions: 68%

Margin of error: +/- 4.1%

Italy

1. Production Operators

2. Chefs/Cooks

3. Administrative Assistants & PAs

4. Drivers

5. Nurses

6. Sales Representatives

7. Cleaner/Cleaning/Domestic staff

8. IT Staff (primarily programmers/developers)

9. Customer Service Representatives/ Customer Support

10. Engineers

Total Number of Respondents: 1,014

Employers indicating difficulty filling positions: 32%

Employers indicating no difficulty filling positions: 68%

Margin of error: +/- 3.1%

Netherlands

1. Skilled Trades (primarily fitter, joiner, welder, bricklayer)

2. Nurses

3. Management/Executives

4. Production Operators

5. Legal staff (solicitors, lawyers, legal secretaries)

6. Teachers

7. Accountants

8. Mechanics

9. Technicians (primarily production/operations, engineering or maintenance)

10. Electricians

11. Administrative Assistants & PAs

Total Number of Respondents: 780

Employers indicating difficulty filling positions: 30%

Employers indicating no difficulty filling positions: 70%

Margin of error: +/- 3.5%

Norway

1. Engineers

2. Nurses

3. IT Staff (primarily programmers/developers)

4. Skilled Trades

5. Sales Representatives

6. Accountants

7. Teachers

8. Not Available

9. Not Available

10. Not Available

Total Number of Respondents: 750

Employers indicating difficulty filling positions: 26%

Employers indicating no difficulty filling positions: 74%

Margin of error: +/- 3.6%

Spain

1. Production Operators

2. Skilled Trades

3. Restaurants & Hotel Staff

4. Technicians (primarily production/operations, engineering or maintenance)

5. Chefs/Cooks

6. Sales Representatives

7. Management/Executives

8. Drivers

9. Engineers

10. Maintenance Managers

Total Number of Respondents: 1,002

Employers indicating difficulty filling positions: 57%

Employers indicating no difficulty filling positions: 43%

Margin of error: +/- 3.1%

Sweden

1. Skilled Trades (primarily joiner, welder, bricklayer)

2. Chefs/Cooks

3. Technicians (primarily production/operations, engineering or maintenance)

4. Sales Representatives

5. Forestry & Agricultural workers

6. Management/Executives

7. Engineers

8. Drivers

9. Sales Managers

10. Supervisors

Total Number of Respondents: 754

Employers indicating difficulty filling positions: 29%

Employers indicating no difficulty filling positions: 71%

Margin of error: +/- 3.6%

Switzerland

1. Production Operators

2. Skilled Trades (primarily joiner, welder, bricklayer)

3. Management/Executives

4. Restaurants & Hotel Staff

5. Sales Representatives

6. IT Staff (primarily programmers/developers)

7. Landscape Gardeners

8. Accountants

9. Engineers

10. Nurses

Total Number of Respondents: 751

Employers indicating difficulty filling positions: 48%

Employers indicating no difficulty filling positions: 52%

Margin of error: +/- 3.6%

United Kingdom

1. Sales Representatives

2. Administrative Assistants & PAs

3. Skilled Trades (primarily fitter, plumber, joiner)

4. Engineers

5. Drivers

6. Chefs/Cooks

7. Restaurants & Hotel Staff

8. Accountants

9. Cleaner/Cleaning/Domestic staff

10. Management/Executives

Total Number of Respondents: 2,122

Employers indicating difficulty filling positions: 42%

Employers indicating no difficulty filling positions: 58%

Margin of error: +/- 2.0%

* In this survey, Skilled Trades refers to a broad range of job titles that require workers to possess specialized skills, traditionally learned over a period of time as an apprentice. Examples of skilled trades jobs are: bricklayers, carpenters, cabinetmakers, masons, plumbers, welders, etc. These jobs are listed in order of highest demand for each country.

For more information, visit www.manpower.com.


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