Kris Bagadia requests you to fill out this CMMS survey. He is writing a book on CMMS to be published by McGraw Hill.  The results of this survey will be published in the book and a copy of the results will be sent to you.  Your input is very important.  The more responses we receive, the better our conclusions and results will be.  Your responses are important since they will help us understand future trends.  You do not have to answer every question.  Simply answer the questions to the best of your ability.  These answers are no reflection on your abilities.  In fact, the responses can be completely anonymous.  The answers to these questions should be pertaining to your organization (workplace).

 

Please fax your answers to Kris Bagadia at (262) 781-9972.  You can also mail them to PEAK Industrial Solutions, LLC, and P.O. Box 774, Brookfield, WI 53008. Email any comments you have to: krisb@peakis.com.  We sincerely thank you for taking the time to fill out this survey. 

 

The CMMS Survey

 

Type of business (Manufacturing, Facilities, Utility etc…) _____________

Total number of equipment (assets) _________

Total number of spare parts _______________

Number of Work Orders issued per week _________

Number of Purchase Orders issued per week _______

Number of total employees ________

Number of production employees (If it is a manufacturing operation.) _________

Number of maintenance employees ______________

 

Which CMMS modules do you use?

      Equipment

      Preventive Maintenance

      Work Order

      Inventory

      Purchase Order

      Other (specify) ________________
  

Do your maintenance employees do any data entry?

      Yes

      No

o       If yes, how many hours per week? ______

 

Do you have clerical support for CMMS data entry?

      Yes

      No

o       If yes, how many hours per week? ______

 

 

How long did it take your organization to implement CMMS?

      1-3 months

      4-6 months

      7-9 months

      10-12 months              

      1-2 years

      2-3 years

      Other (specify) ________
  

Did you use maintenance employees for data gathering?

      Yes

      No

    

If yes, approximately how many total hours of their time was spent?

      100-200 hours

      201-300 hours

      301-400 hours

      401-500 hours

      501-600 hours

      601-700 hours

      701-800 hours

      Other (specify) __________
                  

Did you use outside contractor for data gathering?

      Yes

      No

 

Did you use outside contractor for data entry?

      Yes

      No

 

Does your organization support maintenance R&D?

      Yes

      No

 

 

Does your organization hire interns (co-op students) for the maintenance department?

      Yes

      No

 

Ratio of money spent on training: total vs. maintenance?
  

Every organization spends a certain amount of money on continuing education (such as training conferences) for their employees.  100:1 would mean that the organization spends a total of $100 on training of which maintenance gets only $1 for training.

      100:1

      100:2

      100:5

      100:10

      Other (specify)  ________

 

How often does this happen?

A machine (asset) is down and the part(s) needed to fix it is unavailable.

      More than once a day

      Daily

      Biweekly

      Weekly

      Monthly

      Other (specify) ______

                                                                         

Do you have a commitment from upper management on this CMMS project? (A commitment means time and money, necessary resources, and active on-going participation in the CMMS project.)

      Yes

      No

 

How long did it take you to justify a CMMS for your organization?

      Less than 2 months

      2-4 months

      4-6 months

      7-9 months

      10-12 months

      Other (specify) _____________

 


Did you encounter these obstacles while trying to justify a CMMS?
(Please check all that apply.)

      Budget is not available now.

      Management Information System (MIS) does not give it high enough priority.

      A failure to reach consensus on the need for the CMMS.

      The organization is too small for a CMMS.

      Not enough computer capability for such a system.

      Other (specify) ______________________________________

 

Benefits/Savings from a CMMS

Typical savings from a CMMS come from better scheduling, parts availability, machine availability, and parts inventory. 

 

Better Scheduling

Planning time per job decreases, resulting in more job plans produced, fewer backlogged jams, and fewer breakdowns and emergency repairs. Job scheduling is more efficient through availability of reserve materials.  Only jobs with materials available are scheduled, resulting in fewer schedule changes and less time spent by personnel waiting for materials. Job planning is improved by the system's support data, which include planner backlog and status reports, quick recall of repetitious job plans, computerized scheduling, and historical job analysis.

 

How much money do you save as a result of better scheduling as a percentage of your total annual maintenance costs?

      1-5%  

      6-10%

      11-15%           

      16-20%

      Other (specify)______

 

Parts Availability

More productive time is assured through parts availability.  When parts are not available, craft personnel must not only idly wait for new assignments, but must also try to locate or even fabricate parts.  

 

How much money do you save as a result of parts availability as a percentage of your total annual maintenance costs?

      1-5%

      6-10%

      11-15%          

      16-20%

      Other (specify)______

 

Machine Availability

Machine production time increases as the CMMS contributes to less emergency repairs through the PM program.  The system's ability to automatically schedule PM makes it extremely valuable for many organizations.

 

How much money do you save as a result of machine availability as a percentage of your total annual maintenance costs?

      1-5%

      6-10%

      11-15%                                  

      16-20%

      Other (specify) ______

 

 

Parts Inventory

CMMS allows you to maintain real time inventory levels, automatic ordering, and parts cross-referencing.  This results in reduced inventory and fewer stockouts. 

 

How much money do you save as a result of better inventory control as a percentage of your total annual inventory costs?

      1-5%

      6-10%

      11-15%

      16-20%

      21-25%

      26-30%  

      Other (specify) ___

 

Do you feel that you are using your CMMS to its fullest capability?

      Yes

      No

o       If no, please explain.  ______________________________________
________________________________________________________
________________________________________________________
________________________________________________________

 

 

 

 

 

 

Do you use any handheld devices (bar code system, palm, etc.) with your CMMS?

      Yes

      No

o       If yes, please explain applications __________________________________________________
___________________________________________________________________

 

Did you ever consider developing a CMMS package in-house?

      Yes

      No

 

What your ratio is of planned vs. emergency work orders?

      100:1

      100:5

      100:10            

      100:15                        

      100:20                        

      100:30

      100:50

      100:75

      Other (specify) __________

 

Ratio of Total vs. PM Work Orders

      100:1                                    

      100:5

      100:10                                              

      100:15

      100:20                                    

      100:50

      Other (specify) _______

 

Do you use a work order priority system?

      Yes                                         

      No

 

Do you use an equipment priority System to indicate importance of that equipment?

      Yes

      No

 

Do you use Imaging Option with your CMMS?  (Attaching CAD, digital pictures, scanned images to records etc.)

      Yes

      No

o       If yes, please explain the benefits  ___________________________________
_______________________________________________________________

 

 

 

 

 

 

 

We are looking for some case studies on the following:

 

  1. How did you justify your CMMS?
  2. How did you evaluate and select your CMMS?
  3. How did you implement your CMMS?

 

 

If we like your case study, it will be published in the book.

If you are interested in participating, please contact Mr. Kris Bagadia:

262-373-6260

krisb@peakis.com

 

 

 

 

 

 

Please provide following information (optional):

Your Name: ______________________________

Company Name: __________________________

Phone: __________________________________

E-Mail Address: ___________________________